1. Our role
Elajme India provides healthcare facilitation and international patient coordination for people considering treatment in India. Coordination may include communication with hospitals, organising case-review information, appointments, hospital-provided estimates and practical treatment-visit support.
2. Website information
Information on this website is general and intended for informational and coordination purposes. It is not a substitute for consultation, diagnosis or advice from a qualified healthcare professional.
3. Doctors, hospitals and medical opinions
Directory listings do not imply ranking, endorsement, formal partnership, guaranteed availability or suitability for an individual patient. Medical opinions, diagnoses, treatment plans and clinical recommendations are the responsibility of relevant qualified healthcare professionals or institutions.
4. Treatment estimates and costs
Any estimate or cost information provided by a hospital may change after examination, investigations or changes in the treatment plan, length of stay, complications, hospital policy or other circumstances. Patients should confirm financial information with the relevant provider before proceeding.
5. Treatment outcomes
No treatment result, recovery period, clinical outcome or complication-free course can be guaranteed by Elajme India.
6. Visa, travel and logistics
We may assist with practical medical-travel coordination, but visa, immigration and entry decisions are controlled by relevant government authorities. Travel, accommodation, airlines, transport and other independent providers operate under their own terms and policies.
7. Patient responsibility
Patients and families are responsible for providing accurate relevant information, asking appropriate questions and reviewing medical, financial, visa and travel information before deciding to proceed.
8. Third parties
Hospitals, doctors, hotels, transport providers, airlines, messaging platforms and other third parties are independent. Elajme India does not control their professional decisions, availability, policies or performance.
9. Transplants
Transplant eligibility, donor suitability and required medical, hospital, legal and regulatory approvals are determined by qualified transplant teams and relevant authorities. Elajme India does not determine or guarantee eligibility, acceptance or approval.
10. Emergencies
Our website and coordination channels are not emergency medical services. Seek immediate local medical assistance if a patient has an emergency or urgent deterioration.
11. Privacy
Information shared with us is also subject to our Privacy Policy.
12. Changes and contact
Website information and these terms may be updated as services or requirements evolve. For questions, use the Contact page or communication options on this website.